Third Party Reviews Reviews For Sport Clips Haircuts of West University

PAULA G is the best

Walked in at 5:46 and was told they stop taking cuts at 45 past the hour. Raquel was the individual who let me know this. A gentleman walked in directly before me and was able to be seen. Nothing on the website says anything about quarter till the hour being when they stop. It only says the hour in which they close which is 6. I have always gone to sports clips and this will most certainly be the last time. I?ve worked in the service industry my entire life and sometimes you have late entry?s. But you still service until the time in which you listed on your website AND door when you stop. That is why your hours say until 6, doesn?t say you close directly at 6. I?m astounded at the lack of customer service literally 1 minute past this mystery 545 closing time. I hope the next person sees this and understands you are just another haircut and they truly don?t care about retaining customers.

We made appointments for 1:45 and by 2:15 had not been seen. When waiting with two children unacceptable and unprofessional delays. The staff say they have no control over the list. People who walked in with no appointments got seen ahead of us.